Help center

Frequently asked questions.

Everything about installing SeoWorx, how credits and billing work, where the metrics come from, themes, privacy, and getting unstuck. Can't find it here? The docs go deeper, or email support@seoworx.org.

01

Getting started

SeoWorx is a Chrome extension that puts professional SEO metrics where you already work — inside Google's search results and on every page you visit. It surfaces authority (Moz), traffic & keywords (SpyFu), live on-page signals, and a tech-stack fingerprint — no extra tabs, no copy-paste, no separate dashboard to wire up. See the docs for a full tour.

Open the SeoWorx listing on the Chrome Web Store and click Add to Chrome. Pin the icon to your toolbar, then run a Google search or open the side panel on any page. There are no API keys to configure and no setup — it works the moment you search.

No. Your first 100 credits are free and anonymous — no account, no card. Just install and search. When you're ready to keep going, create a free account to unlock 500 monthly credits, or choose a plan for more.

SeoWorx is a Manifest V3 extension for Google Chrome, and works on Chromium-based browsers that support the Chrome Web Store (such as Edge, Brave and Arc). A Firefox/Safari build isn't available today.

  • SERP overlay — a compact metrics bar under each organic Google result.
  • Side panel — the full breakdown for the current page, from the toolbar icon or the launcher on the left edge.
  • Analytics dashboard — twelve-month trends, keyword movers and top competitors.

02

Credits & usage

SeoWorx is credit-based: one pool of monthly credits unlocks the whole toolset. You spend credits only when you pull data, so light and heavy users pay for what they actually use. Your balance refreshes at the start of each billing cycle.

  • A Google search costs roughly 50 credits — it decorates every organic result on the page.
  • A side-panel view costs 5 credits.
  • An analytics view costs 38 credits.
  • A tech-stack lookup costs 17 credits.
  • The backlinks list costs 40 credits — charged only when you open it.
  • Loading all 100 valuable keywords in analytics costs 65 credits — charged only when you click “Load all 100”.

Repeat views of the same domain are cached, so you're not charged twice for the same lookup in a short window.

Data pulls pause until your monthly pool refreshes at the next cycle. You can also add a top-up — extra credits that stack on top of your monthly pool and never expire. SeoWorx always spends your monthly credits first, then draws from top-ups only once the monthly pool is used up.

Monthly credits reset each billing cycle and don't roll over. Top-up, bonus and referral credits are different — they sit in a separate never-expiring balance and carry over indefinitely.

Yes — open the popup (toolbar icon) any time to see remaining monthly credits plus any top-up balance, or view the full breakdown on your dashboard.

03

Plans & billing

There's a free plan (500 monthly credits) plus several paid tiers with progressively larger monthly credit allowances, and a one-time lifetime option. See the current tiers and prices on the pricing page.

Billing runs through Paddle, our Merchant of Record. Paddle handles global VAT and sales tax and appears on your statement — so your receipts are tax-compliant wherever you are. We never see or store your card details.

Yes. Top-ups are available as one-off purchases that stack on top of any plan and never expire. Note that top-ups can only be purchased on a paid plan; free users can still spend top-up credits they've earned through referrals or bonus coupons.

Everyone starts with 100 free credits — no card required — so you can try the full toolset before paying. If you subscribe and change your mind, see the refund policy for the eligibility window.

Manage, upgrade, downgrade or cancel any time from your dashboard. Cancellation stops future renewals; you keep access through the end of the paid period.

04

Metrics & data

  • Moz — domain & page authority, spam score, referring domains, backlink counts.
  • SpyFu — organic keywords, clicks, traffic value, average rank, paid budget.
  • DataForSEO — the top backlinks linking to a site (ranked by authority) and the tech-stack fingerprint (CMS, CDN, frameworks, hosting).
  • Live DOM read — on-page signals (headings, word count, links, canonical, meta) parsed right in your browser.

Authority and traffic figures reflect each provider's most recent index, so they match what you'd see in Moz or SpyFu directly. On-page numbers are read live from the page you're on, so they always reflect what's actually rendered. The full glossary of every metric is in the metrics reference.

No — and this is deliberate. The extension calls the SeoWorx backend, which holds all third-party API keys, verifies your subscription, then calls the SEO data providers. Keys never live in the extension, so they can't be extracted by anyone who installs it.

Metrics render on Google's organic results — not ads, knowledge panels or other special blocks. If organic results are also blank, check three things: the power toggle in the popup is green, the floating SeoWorx icon at the top-left of the results page is green (grey means the SERP metrics are toggled off — click it to turn them back on), and that you still have credits.

The Most Valuable Keywords table shows the top 25 by default, included in the analytics view. To see the full list, click Load all 100 keywords — it fetches the next 75 on demand for an extra 65 credits, charged only if you click it. So you never pay for the long list unless you want it.

05

Themes & display

Yes — there are nine themes. The default Classic is a clean, light look in the SeoWorx signal green; Jazz is a dark corporate navy. The rest are Neo, Nebula, Satoshi, Synthwave, Terminal, Sakura and Newsprint.

Open the popup (toolbar icon) and pick a theme from the grid at the bottom. Your choice applies everywhere — the SERP overlay, the side panel and the analytics dashboard — and is remembered across sessions.

No. The overlay is a compact bar tucked under each result and styled with prefixed classes so it never clashes with Google's own page. You can pause it entirely with the power toggle at any time.

06

Privacy & security

On pages you visit, it reads the content (headings, links, word count, meta) only to compute on-page metrics, and it signs you in to your account. That's it. Full details are in the privacy policy.

No. SeoWorx does not keep a per-user log of the pages you browse. Usage is stored only as aggregate credit counts, and the metrics cache is keyed by domain — not by who looked it up.

The side panel can open on any website, so the extension requests host access broadly. It only reads a page's content when you actually open the panel or run a lookup there — nothing is collected in the background.

The popup header has a power toggle — green when active, red when paused. Turning it off hides the launcher on every page and stops decorating search results, so no credits are spent until you switch it back on.

07

Referrals & affiliates

Share your unique link from the Earn Credits & Commissions page (there's also a public affiliate overview). You get rewarded two ways:

  • 2,000 credits when someone signs up through your link and confirms their email — added to your never-expiring top-up balance, stacked on your monthly pool. No limit.
  • A 30% cash commission when a referred user becomes a paying customer — paid out to your PayPal.

Commissions are 30% of a referred customer's first payment. Each one is reviewed before it becomes payable, then sent to your PayPal once your approved balance passes the minimum payout. Add your PayPal email and track referrals, commissions and payouts on the Earn Credits & Commissions page.

Yes. Referral and bonus credits are spendable on any plan, including free — even though free users can't purchase top-ups directly. It's a gift you can put straight to use.

Go to Claim bonus credits from your dashboard, enter the code and submit. One-time coupons add to your top-up balance; monthly coupons raise your recurring monthly allowance for as long as they're active. Codes are single-use and case-insensitive.

08

Troubleshooting

It's hidden on Google search pages (so it doesn't overlap the SERP overlay) and whenever SeoWorx is paused. On other sites, check the power toggle in the popup is green. You can always open the panel from the toolbar icon instead.

Usually one of three things: you're out of credits (check the popup), SeoWorx is paused (power toggle), or you're signed out. If all three look fine, reload the page — Google occasionally changes its markup and a refresh re-runs the overlay.

Chrome updates extensions in the background, but you can force it: visit chrome://extensions, enable Developer mode, and click Update. Then reload any open tabs so the new content script loads.

Email support@seoworx.org and we'll help. Including the page URL and a screenshot speeds things up.

09

Account & cancellation

Sign in from the popup with your email and password, or manage your account on the web at seoworx.org/login. The same account powers the extension and the website dashboard.

Yes. Install the extension and sign in on each device — your plan, credits and theme follow your account, not the machine.

Cancel your plan any time from the dashboard; you keep access through the end of the paid period. To delete your account and associated data entirely, email privacy@seoworx.org.

Still have a question?

Read the full guide in the docs, or reach the team directly — we're happy to help.